What contractors can do about fake and unfair reviews in 2026: how to spot fake reviews, competitor attacks and review extortion scams, documenting and reporting reviews on each platform, replying publicly, when to talk to an attorney, the FTC’s rules for businesses and protecting your reputation long term.
online reputation
How Contractors Should Respond to Negative Reviews (2026, With Templates)
How contractors should respond to negative reviews in 2026: a calm five-step process, reply templates for common situations, what never to do, flagging reviews that break platform policies, the law on review gag clauses and fake reviews, and turning complaints into improvements.
