Enabling one of the leading Revenue Recovery Agencies in the US to align IT with business for collections process optimization and reduce spending on IT systems through strategic Outsourcing based on our Global Execution Model.
We are helping one of the leading Debt collection agencies in the US with revenues in excess of $100mn, reduce IT spending from US $2MN to US $1.2MN annually, leveraging Business Intelligence, Predictive analytics, strategic outsourcing and application maintenance.
We’ve enabled the agency have access to the business critical reports and insightful data anytime, across departments and on mobile devices through a single source of information database. Agency has experienced significant improvement in employee productivity as business critical information is available to employees anytime on tablets and on mobile devices in a secure environment.
Their collections process has significantly improved through predictive analytics solution that helps the collectors identify which account is more likely to pay and when. Cloud based contact-center solution integrated with the CRM has streamlined the client management and the debtor management processes. A centralized reporting solution delivers insightful reports triggered out of tons of data collected from various integrated applications across departments, enabling department heads to make informed business decisions and governance policies.
The agency was able to reduce its IT spending while experiencing innovation in application development and enterprise mobility solution. Bottom-line has improved due to cost reduction in collections process and the client is experiencing complete business transformation due to anytime, anywhere availability and accessibility of critical information.
Want to know more about our Datawarehouse implementation and Business Intelligence services based on SQL server 2012, 2014 and 2016 or looking for SSRS, SSIS, SSAS services, call us on +1(205)624 725, for Europe +44(203)514 3291 or leave us a message. We will guide you towards the future of Business Intelligence and high performance IT.