The Business Challenge
Our client is one of the leading Third Party Vehicle Insurance Company based in South Asia. They process hundreds of claims for various accidental cases for cars and commercial vehicles. Company was facing challenges to capture images at the sight of the location and upload it instantly on the company’s internal insurance claims management software for faster verifications, approvals and to prevent fraudulent claims. They wanted an Android Mobile App developed that can equip their field verification officer to capture the vehicle images at the location using their mobile phone and then instantly transfer all the images to the claims department. Company’s internal insurance claims management system was a custom application written in Java and using Oracle DB for storing and retrieving tons of data.
Advanton Inc.’s Android mobile App development team analyzed the company’s existing claims management solution to understand the integration options and APIs available for enabling Android Mobile App to directly upload the images into the insurance Claims management Software with matching parameters such as Case id, customer details, vehicle registration details etc. In the first phase we developed the Mobile App that has image capturing, storing and case login features while our Java development team worked on the client’s existing Claims management software to build extensions for storing images according to the matching case records. Our team also modified the Oracle DB for storing and retrieving new images records with the matching case records. The Android Mobile was fully integrated with the insurance claims management solution and the project was signed off in just 2 months time. However, Advanton Inc. continued with the SLAs terms and conditions and provided continued support for the application monitoring and performance related issues. With the new Android Mobile app development and a modified insurance Claims management solution, the company was able to prevent fraudulent claims, reduced travel expenses by over 40% and the claims approval rate improved significantly that resulted in higher customer satisfaction rate.
Android OS (2.1 and above), Oracle 11g, Java, NetBeans
If you want to know more about Advanton Inc.’s top-notch Android Mobile App development services or want to discuss your next project, call us on +1(205)624 7254, for Europe +44(203)514 3291 or leave us a message. Our client associate will be in touch with you shortly.